Performed a complete assessment of the business, industry and competition, analyzing all possible opportunities and threats
Created new marketing and branding strategies
Created smaller packages for fringe segments that increased awareness about the main fitness retreat and led to additional bookings in that area
Expanded offering beyond original fitness week, to include: bikers, weekend fitness retreat, girl's weekends, weddings, and corporate retreats and small conferences
Completely redesigned marketing materials to fit with new strategy: website, brochure, rack cards, advertising.
Improved customer experience and created customer appreciation and referral program
Improved occupancy rates by more than 300%
Created corporate clientele, which increased weekday bookings